RinglyxAdvisors are busy
The service desk is dealing with morning drop offs and cannot answer the phone. Ava takes down details about a newly illuminated warning light.
Auto repair shops
Better call handling for busy auto repair shops
Your mechanics are deep under a hood and the service advisor is speaking with a waiting customer when the main shop phone rings again. Ava answers these incoming calls instantly, capturing the vehicle details and the specific reason for the visit so you can keep the shop floor moving without interruptions.
Where calls get missed
The moments a auto repair shop cannot pick up
Towing inquiries
A customer breaks down and needs to know if they can arrange a tow in. Ava gathers their vehicle details and flags the message for your immediate attention.
Quote requests
Someone calls asking for a brake replacement estimate. Ava collects the vehicle make and year so you can call them back with an accurate quote.
What Ava collects
The details you need to call back ready
- Caller name and phone number
- Vehicle make, model, and year
- The main issue, such as a warning light or unusual noise
- Whether the vehicle is driveable or needs a tow
- If they are looking for a quote or want to drop the vehicle off
- Their preferred drop off time
Stranded motorists and accidents
If a caller is stranded on the side of the road or has been in an accident, Ava tells them to call 911 if they are in an unsafe situation. Otherwise, the call is flagged and the owner is alerted.
What she will not do
- She does not diagnose vehicle problems over the phone.
- She does not provide estimates or quote prices.
- She does not promise that a vehicle will be repaired by a certain time.
Questions from auto repair shops
See pricing or how it works.
More industries
The next call could be your next customer.
Have a look around a sample workspace, free. If it fits, we call you and get your line live.