RinglyxHandling cancellations
A client calls to cancel their haircut at the last minute. Ava notes the cancellation and sends an alert so you can fill the spot.
Salons and spas
Excellent service from the front desk to the styling chair
Your stylists are entirely focused on their current clients and the receptionist is busy mixing colour in the back when the phone rings with a schedule change. Ava answers the call politely and notes all the details for the upcoming visit, ensuring your salon atmosphere remains completely calm and uninterrupted.
Where calls get missed
The moments a salon or spa cannot pick up
Bridal inquiries
A prospective client calls to ask about bridal party services. Ava collects their event date and the number of people requiring styling.
Colour consultations
Someone calls wanting a major colour correction. Ava gathers details about their current hair and schedules a follow up for a proper consultation.
What Ava collects
The details you need to call back ready
- Client name and phone number
- Whether it is their first visit to the salon
- The specific service they are looking for, such as a haircut or colour
- Which stylist they prefer to see
- Their preferred date and time
- Any specific questions they have about the service
Same day schedule changes
Urgent situations are rare in a salon, but if a client calls to say they are running late or need a same day change, Ava flags the message immediately to the front desk.
What she will not do
- She does not guarantee a specific stylist's availability.
- She does not quote prices for complex services like colour correction.
- She does not book appointments directly into your scheduling software.
Questions from salons and spas
See pricing or how it works.
More industries
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