RinglyxBusy mornings
The office opens and the phone rings constantly with scheduling questions. Ava handles the overflow so your team can focus on the patients at the desk.
Dental offices
Keep your dental practice running smoothly
Your front desk staff are often busy greeting arriving patients or assisting with administration when multiple phone lines start ringing simultaneously. Ava steps in to answer overflow calls and after hours inquiries, carefully capturing appointment requests and insurance questions without ever providing clinical advice to the caller.
Where calls get missed
The moments a dental office cannot pick up
After hours
A patient calls on a Sunday evening experiencing a toothache. Ava takes their details and flags the call as urgent for your staff, who decide how to follow up.
Lunch breaks
The administrative team is on lunch break. Ava answers incoming calls from new patients and gathers their insurance information for follow up.
What Ava collects
The details you need to call back ready
- Patient name and contact information
- Whether they are a new or returning patient
- The reason for calling, such as a routine cleaning or toothache
- The name of their dental insurance provider
- Their preferred day of the week for an appointment
- If they are experiencing any pain
Severe pain or dental trauma
Calls involving severe pain, swelling, or trauma are flagged as urgent and an alert is sent to the office. If the caller describes anything life threatening, Ava instructs them to call 911 or visit an emergency room.
What she will not do
- She does not provide medical or clinical dental advice.
- She does not confirm direct billing coverage for specific procedures.
- She does not book appointments directly into your scheduling software.
Questions from dental offices
See pricing or how it works.
More industries
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